Insights To Keep Your Medical Supply Business Healthy

insights keep medical supply company competitive bootstrap business

The amount of the money going into medical supply businesses is simply massive. One set of statistics says that the total revenue brought in by this industry ranks at $192 billion, with an annualized growth rate of 1.7% between 2012 and 2017. Clearly, the industry has a lot of potential for people to do well, but what exactly makes the difference between one with prolonged success versus a flash-in-the-pan? As it turns out, a number of things. 

For one thing, medical supply businesses run a large gamut, from providing lab coats for medical professionals to motorized wheelchairs and everything in between. The most successful medical supply companies strike a balance between trying to do too much and trying to do too little when it comes to having a diverse amount of offerings and saving money. After all, the person who tries to please everyone generally ends up pleasing no one. A good way to get around this hurdle is by taking a look at sales data. Data has become more and more important in business to help provide educated decisions rather than acting on “hunches” or outdated trends. 

So, how does this apply to this particular situation? For starters, let’s say that a medical supply store is selling a lot of lab coats based off of their data. It may be a good idea, when deciding how to expand their offerings, for the business to try and expand their offerings in that sector. In time, they may be an unofficial medical clothing store, and end up getting a lot of business because of that. 

Another thing that you don’t want to neglect is your marketing, even though you’re probably selling to healthcare providers. B2B is still an essential marketing segment, it just has different rules and areas of success compared to the B2C marketing you see on a daily basis. In general, things that you’re going to want to focus on when it comes to B2B research is putting an emphasis on research and data (showing why your products or business is ideal), as well as putting together an effective and professional website. If you’re running a retail medical supply business, chances are you’re going to be talking a lot about customers can save money with you. 

In addition, when thinking about expanding, you don’t necessarily want to move too fast and risk additional liability. Many medical supply businesses get their start online, then begin thinking retail when they start doing well. However, there’s a lot of things you need to keep in mind for the transition. These include things like having a space that can store all the items you sell, as well as a good location to get customers. Do your research before leaping in blindly, as this has sunk many businesses. 

As many people in different fields will tell you, just because you are in a lucrative field doesn’t mean that you are guaranteed for success. After all, there are probably many other enterprising people who see the same opportunities that you have and are trying to take advantage. This is why the final and most important insight is to be open-minded and ready to take in information. This comes from many different sources: 

Mentors:  Many people who are just starting in business or are entering a new field may take on a mentor. What you may not realize is that mentors aren’t just for the inexperienced, though. Every business owner at every stage benefits from having someone outside of their organization that they trust to bounce ideas off of. While a mentor’s role may evolve over time, they will still have an important one. 

Industry News:  It can be difficult to look at outside news when your nose is to the grindstone, but it’s important to take that extra effort. Medicine is constantly being impacted by new technology and research, so depending on what you sell, you don’t want to be caught off guard when your wares are suddenly obsolete, or when a new item is suddenly in huge demand due to a new finding. 

Your Customers:  In the medical supply business, you’re going to have a narrower clientele than say, a department store. The benefit of this is that you’re also going to have more people giving you qualified opinions on different things that you should offer. Like any customer reviews or advice, separate the emotional responses from the logical ones, and look for potential patterns if you think you need to change things up. 

Keeping your medical supply company competitive is an ongoing process. Combine all these different factors, and you’re far more likely to see sustained success for your medical business.


I hope you enjoyed this article about business insights to keep your medical supply business healthy and thriving.

Interested in more articles about the healthcare industry?

Read My Posts:

- How To Please More Patients & Grow Your Business

- Tips To Transition From Healthcare Provider To Business Owner

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