Your Instagram Questions Answered


Instagram is now the #2 largest social network in the world with over 1 billion users. It's a great way to connect with your target audience, grow a community, and share high quality visual media. I get questions from fellow marketers and peers in general on growing Instagram accounts and account management every week. Here are some of the recent questions I've been asked.

How Do I Find Out When Someone Followed Me On IG?

Go back through your notifications to check the number of days or weeks when that person found you. The information may not still be available if you have a massive number of notifications and Instagram doesn’t store more than a certain number of notifications.

How Do I Take Control Of An Instagram Account After Winning A Trademark Dispute?

It's difficult to enforce on social media. I’ve tried and failed on Twitter because the handle I was seeking (someone else was blatantly ripping me off) wasn’t considered covered under a trademark. Instagram might have a similar policy. I just made my handle 1 letter different and it didn’t matter because I have 100 times their amount of followers and 50 times their tweets. 

You might have to take the old school legal approach of trying to contact the current owner of the handle and telling them your situation. This worked for me on Instagram actually but it obviously depends on who you are contacting and if you can even make contact. 

The next step if that doesn’t work is for you or your lawyer to draft a cease and desist type letter threatening legal action if they don’t give you your handle. Depending on how and if they respond to the letter, go from there. 

Paying for any legal services or getting involved with a headache such as this makes little sense for most businesses so I wouldn’t even bother. If you can’t get your handle quickly then make up a similar one and focus your time, energy, and money on building a better account than the other person.

I'm Having Trouble Setting Up An Instagram Account & Can't Get Customer Support. What Do I Do?

Try creating an account on mobile, tablet, and desktop. If one of those doesn’t work try different browsers on each of those devices such as Chrome, Opera, Safari, Firefox, and even Internet Explorer. Try the Instagram app on Apple devices and then on Android devices. Try several email accounts in case your primary one is suspended for violating terms and conditions. Make sure your browser caches are clear. I promise you'll have an account set up if you try all of the above options, even if most of them aren't necessary.

Are People Notified When You Follow New Accounts?

Your Instagram followers won’t be notified directly (via email or notification alert) but they can view it under the activity feed of people they follow. They may not end up seeing it though because activity feeds are extremely congested. This is especially the case if you follow multiple people or perform multiple additional actions (post, like, comment) causing your following activity to become lost in the shuffle.

Is It Easier To Grow Your Instagram Followers When You Already Have A Large Number?

To a certain degree yes it does. This is due to the popularity effect: people see that you have a lot of followers so they’re more likely to think you’re a big deal and follow you as well. It sounds stupid but it’s basic human psychology. You’ll also be under the “Following” list of over hundreds or thousands of accounts and some people follow other people’s followers and following lists. This has been the case for me with multiple accounts and businesses on Instagram, Twitter, Facebook, LinkedIn, and nearly every other social network over the last decade.

Does Instagram Offer A Mute Function?

I’m sure Instagram will implement a mute feature soon just like Facebook and Twitter offer. I think it might have something to do with IG wanting to be more like Snapchat than Facebook or Twitter, or just the fact that they are focusing on more important issues. But here are the best 3 options in the meantime: 

1) Unfollow the person in question. Simple enough but I realize you may just want to mute their posts and not unfollow them completely. 

2) Search for other accounts and follow them or like / comment on their posts. Keep doing this an in a matter of days or weeks you won’t come across the account in question nearly as much in your feed due to Instagram’s algorithm. 

3) Clear all of your likes and searches in your account which will remove your search preferences and start you back at ground zero. It’s kind of like clearing your browser cache, cookies, and history. Then just don’t engage with that person’s media going forward and you should see their posts very infrequently if at all. 

The more people you follow and engage with, the less likely you are to see any one specific account too often.

Why Would An Instagram Account Tell Me To Direct Message Them To Use Paid Features?

Asking you to DM them for "paid features" probably means you are following a sketchy account because no legitimate respectable business resorts to strange tactics like that. It is probably a phishing scheme, outright scam, or illegal (or borderline) service so I’d steer clear.

If I stop following someone on IG, can they still see my posts and new activity?

Yes the account in  question can still see your posts because they are still following you. You’ll need to block them permanently or block them briefly, set your account to private, and then unblock them.

Why am I incessantly being emailed by companies that I follow on Instagram?

Unless you have a business account (or personal account acting as a business account) that blatantly lists your email address, you must be referring to emails from INSTAGRAM and not from the actual companies themselves. Check to see if the message is from Instagram notifications or the companies themselves. Depending on your settings and user behavior, Instagram (and nearly all other social media platforms for that matter) send post digests on accounts that you follow and/or sponsored content. I will guarantee the emails are actually coming from Instagram and you can change what you receive on your Instagram notifications and email settings. You could also Unsubscribe to emails from Instagram, mark them as spam, or just unfollow those business pages.


I hope you enjoyed this article about Instagram account management.

Interested in more articles about Instagram marketing?

Read My Posts:

- Instagram Streamlining Tools For Startups 

- 6 Free Instagram Account Management Tools

Best Of Luck In Business!

@MikeSchiemer

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