The Best Small Business Phone Systems

top small business phone systems

Owning a business isn't for the weak.

You want to make sure your journey to entrepreneurial success is as easy as possible. This means selecting a phone system that stands the test of time. 

In today’s world, choosing the best cell phone for yourself has been reduced to two main choices with a load of options.

However, when it comes to business phone services, where do you turn?

Pick up the line as we dissect the best phone system options for your small business. 

Are You Just Starting Out?

If you are a small business, that's, well, small; then Grasshopper is your best catch. Known as a virtual phone system, this platform allows you to pick up business calls on either a home phone or cellphone.

Your clients won’t have any clue, as the system replies in the traditional automated way.

Also, you receive features like custom greetings, call forwarding, call screening, and inbound faxing.

You can have all this and much more, starting at $29 a month. Let’s not forget to mention the multiple extension lines that are available. Needless to say, this makes your small business appear grander than it actually is.

Be careful, though. Grasshopper is a cloud-based phone system, which means you'll need to maintain a reliable internet connection. 

Are You Looking for Just a Bit More? 

If you're looking for similar features to Grasshopper, but with just a wee bit more, than look no further than Jive. Call queues, conference bridges, and a 'do not disturb' feature are just some of the things that make Jive come alive.

While this is also a cloud-based system, it's worth giving a shot. With prices starting at $19.95 and the option of month-to-month contracts, there's no much to complain about!

Do You Want Something Virtual?

If virtual is what your business needs, then virtual it is.

It doesn't get much better than Ring Central, in 2019 it was awarded best virtual system -- and it doesn't take much to see why.

Ring Central boasts features like team messaging, online meetings, and online fax. So rest assured, your business won’t have any problems staying in the know.

From a starting price as low as $19.99 per user, you'll be sure to stay on budget.

Somewhere in Between 

If your business is in that middle stage in terms of size, then Vonage has no problem catering to you.

It boasts many of the same features as the options listed above. But, you also receive around the clock customer service.

Prices start at $19.99, and you even get the option to try it free for 14 days. What’s not to love?

Do You Fancy Something Different?

If you're still in that mid-size range, but you're expanding rapidly, and want a traditional-style phone system, then Cisco's your scene. Cisco has loads of features ranging from video calling to the ability to support up to 1,000 users.

Starting at $13.50 for their most basic plan, there's no better time than now to give it a try. 

Remember, while this is a typical PBX system, it connects to any landline you've previously had, making installation a breeze. 

Go with the Flow

Smooth operations are vital when managing a successful business. This means not having to re-arrange your entire company when you get a new phone system.

Grandstream offers a seamless connection to your old phone line plus the ability to support three modes (switched, dual network and router), which allows your business to run its phones however it sees fit. 

What About VoIP?

If you are committed to VoIP, then you and 8x8 will be friends.

Between the fantastic features (directory assistance, conference calling, and automated attendants) and a low starting price of $25 a month, you're bound to fall in love with this solution!

Users also get access to the 8x8 app, which allows you to chat with employees, collaborate during online meetings, and view online faxes.

While your internet connection needs to be reliable, you don’t have to fret as 8x8 is rated high for connectivity. 

Go Big or Go Home 

If you are searching for something to suit a larger enterprise, Mitel is ready and waiting for you.

Built mostly for call centers, Mitel offers universal queuing, webchat integration, and a customer callback feature.

When it comes to hardware, Mitel doesn't disappoint with its line of multi-line IP phones and conference and video units.

Like the others, the switch over is very manageable as Mitel integrates with systems that are already in place.

With cloud-based support boasting 99% reliability and a customer service team that's available 24/7, choosing Mitel has never been easier. 

Do You Prefer Simple Business Phone Systems? 

If low hassle is your thing, then a PBX telephone system for small business is just the ticket.

PBX features a whole host of benefits. On top of connecting to existing phone lines, PBX also offers your business VoIP capabilities.

A little bit of both worlds is always an excellent way to go.

What to Do? How Do You Decide?

When choosing between all these business phone systems, don’t sweat the small stuff. Do what's needed for your company and what suits your needs at the time for telephone systems.

As your company expands, most of these phone systems are designed to grow with you too.

Now that is some good news you don’t have to hang up on! For more options and confirmation on what works for your business, keep browsing our website.

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