Are you looking to improve the way you communicate within your business? Are you searching for ways to improve the way you communicate with your clients? Then a VoIP phone system is something you should consider.
VoIP or Voice over Internet Protocol is a technology that lets you make and take calls using broadband internet. This is in contrast to the traditional way of using a conventional or analog phone system.
The VoIP industry is currently growing, as more companies shift from analog systems. With the ongoing pandemic and the rise of the Bring Your Own Device (BYOD) system, we can expect more businesses to make the jump.
What exactly are the key benefits of VoIP? What are the reasons to invest in a VoIP business phone system? Continue reading below for the answers on Voice over Internet Protocol phones.
1. Cost-Efficient
One of the biggest reasons why businesses shift to a VoIP phone system is cost-efficiency. Compared to conventional phone systems, VoIP offers low cost-per-call.
This is because VoIP uses an IP network instead of telephone lines to transmit data. VoIP works by turning communication data into packets. Thereafter, it sends the packets through an IP network.
This network can be your company’s internet connection. It can also come from a direct connection with your service provider.
Because of this setup, you don’t need to use traditional lines involving two callers. These traditional lines are more expensive especially if you are calling long distance.
On the flip side, you can take and make domestic and domestic long distance calls via VoIP for free. As for international calls, you can enjoy up to 90% savings.
Also, VoIP hardware and software are likewise cost-effective. Topnotch VoIP providers give their clients the latest hardware and software they need.
This means you don’t have to worry about buying your phones and other infrastructure. If you still want to, you can find quality VoIP phone options online.
2. Multi-Functional
Another key advantage of using VoIP is its multi-functional capabilities. This means a VoIP system offers more beyond making and taking calls.
For starters, you can incorporate a VoIP system with your other communication platforms. You can connect it with your teleconferencing, video conferencing, and instant messaging services.
You can also use it to receive faxes and voicemails through your email.
Moreover, it comes with other versatile features that make your communications a breeze. You can transfer calls and put your calls on hold. You can make multiple calls at the same time and create group calls if need be.
3. Impressive Call Quality
When it comes to calling quality, VoIP certainly delivers. If you partner with a reputable VoIP provider, you should expect to make and receive calls with crystal clear quality most of the time. This also means no lags, no delays, and no distortions. Moreover, a VoIP system like Call Flow Solution will also let the callers drop a voicemail in case no one in the department is available.
Thus, the person on the other line will not even notice that you’re using a VoIP system. This is also because VoIP offers HD call quality. It yields double the sound clarity of a traditional phone system.
You may even invest in VoIP headsets that come with noise-canceling features. If ever the call quality dips, the problem is with the internet connectivity. Sometimes, the problem involves the system setup. But if you find a trusted provider, troubleshooting shouldn’t be that much of a problem.
4. Global Access
VoIP system's worldwide access is beneficial when catering to an international market. It allows you to connect effortlessly with almost anyone around the world. On a more localized level, this technology also enhances the connectivity of your employees, regardless of their location. Whether in the field or working remotely from home, they remain connected as long as they have a stable internet connection.
For example, a Sydney-based company can effortlessly manage client calls from Europe with an Australian virtual number, bridging global distances while maintaining a local presence. Whether transacting with clients thousands of miles away or setting up meetings with partners halfway across the globe, such an Australian virtual phone number facilitates it all.
Catering to a global audience becomes more manageable with VoIP technology. Its worldwide access allows for seamless connections with anyone, anywhere. This system simplifies setting up meetings and transactions with international clients and partners and bolsters remote work, ensuring employees can stay connected from any location.
5. Boosts Productivity
Because of the many features of VoIP, your employees can increase their productivity. For starters, VoIP eliminates what we call the “phone tag.” This is when two parties are trying to call each other via conventional telephone but cannot seem to get hold of one another.
This phone tag can last for seconds or even minutes. As a result, your employees lose precious time at work. And if you are dealing with customers, phone tags can easily frustrate them.
With VoIP, you can program the system to make multiple calls across several devices.
Also, a VoIP phone system is portable. This means your workers can take on their tasks whether they are inside the office or in their homes.
6. Highly Scalable
Since your goal is to grow your business in a year or two, you need a phone system that can adapt to your growing needs. With conventional phone systems, this can be a huge challenge. But with VoIP, this is quite easy.
VoIP is highly scalable. It allows you to add new lines quickly as your business increases its employees. On the other hand, it can also eliminate lines faster if you need to downsize.
Also, it can integrate remarkably well. With VoIP, you don’t need to tweak or replace your existing systems and technologies. You can connect your outbound calls with your email systems like Outlook.
7. Easy to Maintain
Last but not least, a VoIP system is easy to maintain. For starters, there are easy to install. Even people who are not tech-savvy can install IP phones. Most of these phones only require a simple plug-and-play installation.
Maintenance is simple and straightforward with VoIP telephones. This means there will be fewer technical issues disrupting your workflow.
Go Beyond VoIP Phone System
Now that you know the different benefits of a VoIP phone system, you can start improving your office communications. You can also increase your productivity and serve more customers more efficiently. But having VoIP phones for a small business is only one of the many things you can invest in.
We invite you to discover more solutions by reading our different articles on VoIP phone systems and telecommunications tech. We discuss office technologies that will help take your business to the next level.
