How To Choose A Reliable Car Service Centre For Your Company Fleet

how to choose reliable car service center company vehicle fleet

There's no arguing that one of the vital components for company growth in this modern world is mobility. It's always an advantage for business operations to get key people to where they need to be at any time. 

It is worth noting, too, that certain jobs require mobility. For instance, medical representatives are provided with their own car by pharmaceutical companies. This is because they need to make rounds at different hospitals and doctors' clinics to present the latest prescription drugs to medical professionals. 

Indeed, business organizations require vehicles to support various aspects of their operations. And, because of this, it's imperative for them to partner with a reliable car service for the maintenance of their fleet. 

Finding a car maintenance service is not as simple as it seems, though, especially if your fleet includes or only consists of high-end vehicles. You need specialists for the job to be done correctly. 

So, how do you choose a trustworthy car service center? Here are some tips. 

Tip #1: Ask The Car Dealership Where You Purchased Your Cars 

Most car dealerships these days have their own service centers, or they know of one that takes care of the maintenance services of the pre-owned vehicles in their sales lineup. Such service providers are reliable and often even offer perks for clients, such as discounts and freebies. So, you can turn to these service centers for car servicing. 

However, what many have learned about dealership service centers is that they are not the best places when it comes to convenience. There's usually a long queue of cars to be serviced, and they tend to be exclusive to brands. Also, their services tend to cost more as they only use branded original parts for repairs and replacements. 

Tip #2: Research The Car Center's Menu Of Services 

Go through all the services a prospective center provides. Do you think it's extensive enough to cover all your vehicle maintenance needs? Or, will you need to go to a different car service center for specific repair work? 

It's always better to find a car service center that can take care of any repair and maintenance requirements. This way, the task of maintaining vehicles would be easier and less of a hassle to cover. Do check, as well, if the service menu includes items that are designed to provide extra value to clients, such as free car wash after a tune-up. 

Lastly, make sure that the service center has upgrading services. As mentioned earlier, it's simply more convenient to find a one-stop shop for your fleet needs. This should cover services such as full-body painting and other special customizations such as window tinting, 

Tip #3: Check For Easy Service Booking 

Car service centers can get very busy. It would be to your company's benefit if you can book services online and take the cars to the center on the schedule set for them. You can avoid going through a long waiting period, which can impact your company’s productivity. 

It would be so much easier for your company to plot adjustments in your operations. Any important road trip could be worked into the shuffling of the remaining cars in the fleet that would cover those that are scheduled to be taken to the center. 

Tip #4: Compare Service Values 

Car maintenance services may have the same name and rates, but there can be a stark difference in their quality or value. Thus, take the time to read reviews and testimonials and look at the ratings, too. 

And, don't miss out on the bonuses available. A lot of car service centers employ creative marketing strategies to lock in clients. Inspect services for such details because these are opportunities for money-savings or getting more out of the standard price of particular services. 

Tip #5: Look Out For A Service Guarantee 

You know a service center is good when it displays a commitment to delivering only satisfying results to their clients. One of the methods for this is the provision of a service guarantee. 

The message service centers deliver with a guarantee is that they only produce the best. Thus, if they fall short of that standard, feel free to bring your vehicles back in, and they will work until they've performed a perfect job. 

Tip #6: Seek Emergency Assistance Services 

A car service center should be able to effectively function as your company's business partner. It should be able to come to your fleet's rescue in emergency situations, such as a sudden breakdown on the road. Not all car service centers provide emergency assistance; so, better find one that does. 

Also, when it comes to emergency assistance services, check if the trunk line, email, and chat system are responsive. Such a service would not be useful at all if you cannot reach the center through any of these contact points. 

Tip #7: Explore The Service Center Website 

Top car service centers in Dubai do not just offer mechanical services; they also work to educate by sharing their know-how. They have a website that includes a blog, which would be rich in information, as this is another creative way of delivering customer service. 

With the blog posts, you can gain valuable information on how your company can share in the critical responsibility of maintenance. You can learn everything from driving practices that lead to the fast wear and tear of tires and brakes, to the prevention of typical car troubles such as those that occur during a long road trip in extreme weather conditions. 

Many of these centers also provide other solutions through their blogs. These include a list of affordable hotels in particular locations to stay at should a car break down, and even nearby petrol stations for people on a long-distance drive. 

Conclusion

These are some of the best tips on how to find a car service center for your fleet. Follow all these, and the search will end so much faster, and more importantly, you'll be able to find a service center that is the perfect fit for your company fleet needs

Ahmad Ramadan is a Managing Partner at Deutsche Technik Service Center, Dubai’s first and largest VW, Audi, Mercedes, Bentley, Porsche, & Lamborghini vehicle specialist and performance tuner. DT has also built an illustrious portfolio in classic car repair, maintenance, and restoration, as well as body work (accident repair, painting, and denting). DT Service Centre offers a full range of services: mechanical repairs, maintenance, servicing, etc.

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