You are a busy business professional at the top of your game. As a leader in your department, you are in charge of tasks big and small. Sometimes the smaller and more tedious tasks end up taking up too much time. They can distract from your core competencies and more important projects. If you work for a smaller company or for yourself, you may not be able to delegate the smaller tasks to an employee below you.
Fortunately, you can outsource some or all of these minor assignments to affordable and experienced virtual assistants (VA) around the world. Virtual assistants are available in your country or overseas to help with nearly any aspect of your business including marketing, customer service, tech support, finances, and human resources. They can conveniently handle niche roles or tasks during all hours and for a fraction of the cost of hiring another employee. With all the of extra freed up time, you can shift your focus to getting results for your company.
Here are the 3 of the most time-consuming jobs that need virtual assistance to help out with job responsibilities. If your job description matches one of these, a virtual assistant could be a game-changer for your career and sanity.
1. Customer Service & Tech Support Managers
It can get pretty hectic when you are a customer service or tech support manager. Not only do you have to manage countless customer complaints, you also have to manage your team of customer service representatives. You spend countless hours each day on your company's business phone systems, social media platforms, CRM software and email accounts trying to keep your customers and coworkers happy. Sometimes customer issues fall through the cracks and the problems fester, potentially leading to major liabilities.
That's where virtual assistants come in. They can manage some of the immediate needs when you are understaffed or need to focus on bigger things. Virtual assistants also help when you are out of the office. You can't be working 24/7, but you can outsource that work to a skilled VA. Virtual assistants can handle all of your out of hours call handling to resolve issues at the point of contact or organize the information for you when you are back in the office.
Similar to a customer service manager, tech support managers deal with computer, phone, software and hardware issues that customers are going through. It's imperative that someone is available at all hours to assist customers with phone, email, or screen-sharing support. Your company may not be able to afford 24 hours a day customer service or tech support, but a virtual assistant or two can fill in your unstaffed hours.
2. Chief Financial Officer
Being a Chief Financial Officer (CFO) is one of the toughest jobs out there according to Forbes. They are essentially responsible for every single accounting transaction in your entire company. It can be draining and overwhelming to anyone. CFOs have more important things to do than going over every single invoice or running daily income reports. Chasing down outstanding bills or paying minor expenses are also tasks beneath a CFO, especially at the expense of tax planning. Hiring a virtual assistant with a background in bookkeeping, accounting or accounts payable / receivable can take a lot of minutiae off of a CFO's plate. That way they can focus on maximizing the overall financial health of the business.
3. SEO Specialists & PPC Managers
Search Engine Optimization (SEO) specialists have a lot on their plate. The work never ends with constant content creation, keyword research, blogger outreach, algorithm monitoring and analytics reporting. Luckily, you can outsource some of the more tedious tasks to virtual assistants so you can focus on the big picture. Virtual assistants with a grasp of SEO can handle mind-numbing keyword research, blogger outreach emails, backlink building and report generations.
Similar to an SEO specialist, a Pay-Per-Click (PPC) manager has a wide variety of responsibilities. Some of the basic keyword bidding research and report generations can be outsourced to a knowledgeable VA with AdWords experience. Keyword bidding alone can be a full-time job depending on how many website properties you are advertising and how many keywords you want to compete for. That frees up a PPC manager to focus on the big picture strategy.
4. Other Top Time-Consuming Jobs Benefiting From A VA
The above positions are by no means the only jobs that could benefit from virtual assistants. There are countless other jobs including graphic designers, sales managers, social media marketers, email marketers and translators (just to name a few) that could all benefit from VA specialists. Name an industry and you can find virtual assistance options that can fit your business needs.
Get Going With Virtual Assistants
Your busy workload is only going to get more challenging as time goes on, especially if you don't seek assistance via outsourcing. Hire an experienced virtual assistant today to keep things running smoothly at your company.
I hope you enjoyed this blog post about the busiest jobs that need virtual assistants to help with maximizing productivity.
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